Facebook Reactions To Transform Likes Into Empathy

Facebook Reactions To Transform Likes Into Empathy

Have you been asking and waiting for a Facebook dislike button? If you use Facebook with any regularity you have undoubtedly heard users making this repeated request of the social network giant for years now. Rumors have abounded for the same amount of time that Zuck...
How To Use Social Media Listening For Buyer Intent

How To Use Social Media Listening For Buyer Intent

Recently I have written a lot about the real changes occurring within social media and digital marketing in general. The transformation we are seeing will dramatically challenge every marketers ability to break through noise, increase results and scale their...
Strategy, Tactics and Data Don’t Matter When You’re Wrong

Strategy, Tactics and Data Don’t Matter When You’re Wrong

In business, marketing assumptions are critical to the strategy and tactics being used and the results that they achieve. Unfortunately assumptions are defined as “a thing that is accepted as true or as certain to happen, without proof.” Therefore when...
Fitting Into The Shifting Consumer Shopping Journey

Fitting Into The Shifting Consumer Shopping Journey

When social media marketing was in its infancy, brands and marketers needed to do little to make an impact, standout and see results. Though the marketing platforms were new, the data quickly showed that early adopters and average consumers alike were willing to be...